15 authentic English expressions, more smooth communication with buyers!


Published on.

2022-09-13

When you receive a business card from a customer at the exhibition, you suddenly find that the customer was contacted last year. Naturally, you will talk to the customer in passing, and after introducing yourself, ask if there is any information about the products quoted last year. If customers don't remember, they will say: Oh, the name rings a bell In spoken English, ring a bell means "impressed with".

15 authentic English expressions, more smooth communication with buyers!

01
When you receive a business card from a customer at the exhibition, you suddenly find that the customer was contacted last year. Naturally, you will talk to the customer in passing, and after introducing yourself, ask if there is any information about the products quoted last year. If customers don't remember, they will say: Oh, the name rings a bell In spoken English, ring a bell means "impressed with".
02
Many customers like bargaining negotiation very much. If the customer is satisfied with the price finally, you might as well take the opportunity to flatter and say to the customer, "You are really a good negotiator" and "You are really good". In American slang, like nobody's business means "incomparable". For example:
Joseph,you have excellent price negotiation ability like nobody's business!
Joseph, your bargaining power is really powerful!
03
In fact, foreigners don't like a salesperson. No matter what questions he raises, they always say "OK" or "Yes". However, after cooperation, it was found that this could not be done and that could not be done well, which made people very angry. Such a person is called Yes man in spoken language, which means yes men. So when a guest makes an inappropriate request, you can directly explain the reason and say again:
I'm a professional guy,not a Yes-man.
I'm a professional, not a yes man.
04
Suppose that in the luggage factory, the salesman negotiates with the customer whether to put a logo on the zipper of the bag. The customer asked how much it would cost. The salesperson replied that it would cost $30 in total. At this time, if the guest says: No, that's the white elephant Here, white elephant does not mean "white elephant", but "expensive and useless".
05
At the exhibition, if a customer comes to the booth and you want to express: I'm glad to meet you. The salesman can say: We enjoyed having you. This expression is very common in the United States.
06
Suppose that after several rounds of communication with the customer, you send the quotation and sample to the customer and ask the customer's intention, if the other party is helpless and says: Just my luck. This means "I'm sorry", so he may mean that he can't cooperate. The word "luck" means luck, but in colloquial, just my luck means the opposite.
07
Decision usually means "decision", but if it is followed by "material", it means "solution", just like solve. For example, the customer complains that the inspection failed. After explaining the reason to the customer, you can say:
Please don't worry. We decided the matter.
Please don't worry, we will solve this problem.
08
If the negotiation with the customer is not successful, the expression "give up" can also be expressed as "back away" in addition to "give up". For example:
We couldn't accept L/C 60 days as payment term. We have to back away.
We can't accept 60 days usance L/C, so we have to give up.
09
Sample means sample, but the word "sampler" means sampler and sampler. In daily life, another important meaning of sampler is "collection". For example, if you take a guest to eat Japanese food, you can say:
Do you like to have a sushi sampler?
How do you like sushi platter?
ten
When the customer talks with you smoothly, he may hope that there will be more favorable prices and services in the next cooperation, and he will disclose some "small secrets" to you, and then ask you to keep them secret. At this time, you can answer:
Sure,we will be dumb as an oyster.
We must keep our mouth shut.
Oyster is here. It doesn't mean oyster.
eleven
When a customer comes to visit, if you want to introduce your boss to the other party, our common words may be "director, CEO, big boss", but you can also say to the customer with humor: This is our big potato. The other party will immediately understand that this is your boss.
twelve
Many salespeople like to use the sentence try my best when sending emails. For example:
I will try my best to ship them earlier.
I'll try to deliver the goods early.
I will try my best to give you the best price.
I'll try my best to give you the best price.
But in fact, the words can be varied, and can also be expressed with go all out to do, which is more authentic.
thirteen
If you want to describe someone blushing because of heat or embarrassment when communicating with customers, don't use the word "turn to red". Foreigners will be very different. How can they blush.
In English, there is a special word rush, which can be used as an intransitive verb or a noun. For example: She blushed She blushed. Never say Her face turned to red.
fourteen
Having been engaged in foreign trade for a long time, there may be occupational diseases over time. For example, when a clothing salesman buys clothes, he may touch the fabric and look at the workmanship, and unconsciously calculate the fabric cost and labor cost in his mind. This instinctive reaction belongs to an occupational disease.
The expression of "occupational disease" in English is not "care disease", but "occupational hazard".
fifteen
Everyone knows the word indoor furniture; Indoor decor, interior decoration, etc. But the adjective indoor will become an adverb if it is followed by an s. For example:
Come indoors and give me a helping hand.
Come in and do me a favor.